PRATICAL INFORMATION

Practical information for visitors about Paris

The Paris Tourist Office

Paris Tourist Office provides free information about the city, main attractions, events, and services, as well as tips and advice for making the most of your holiday. At the same time you can pick up brochures and maps.

The Paris Tourist Office
The Paris Tourist Office was created in 1971, at the joint initiative of the Paris City Council and the Chamber of Commerce and Industry of Paris. It carries out three essential missions : it welcomes visitors, provides information about Paris and promotes the Paris destination. In order to do this, the Tourist Office offers visitors 2 reception points, open all year round, with efficient multilingual staff and self-service documentation on Paris (free maps and guidebooks), the essential tickets for a stay in Paris : Paris Passlib’, transport, Paris Museum Pass, Louvre, Disneyland, Versailles, cruises on the Seine …
Closed on the 25th of December…
Official online store: https://booking.parisinfo.com/

Opening hours 

Monday to Sunday from 10am to 6pm (last entry at 5.50pm). The half-price theatre ticket booth is open from Tuesday to Saturday from 12.30pm to 5.30pm and on Sunday from 12.30pm to 3.45pm.

The maps and brochures at the Paris Tourist Office are available according to the opening hours.

All services will be carried out concerning safety matters and visitors are kindly asked to follow the safety and hygiene instructions carefully.

Arrival and accessibility

Transportation

Paris Tourist Office is well connected by public transport, as it is located nearby Paris City Hall. The nearest stations for bus, tram or metro are Hôtel de Ville and Chatelet-les Halles. For more information on public transport connections visit ; RATP  his link opens in a new browser table

There are also four city bike stations Velib’ Vélib’ Métropole | Homepage  (vin the immediate proximity: n°4016, 4103, 4017 or 4018 stations. This link opens in a new browser table

Accessibility at Paris Tourist Office

Facility

Paris Tourist Office is located on the same floor as the entrance. Customers do not need to open any doors to enter the facility. 

Hearing   Mental

Physical Visual      

Accessibility information

Physical disability :
– Access thanks to a lifting device.
– Door with automatic opening.
– Reception counter with lowered part.
– Display of specific brochures at the right height,
– Rest seats. (For the reception of meetings, sanitary adapted to the ground floor, access to the meeting rooms by elevator and with wide circulation.)

Visual disability:
– Tactile map for visually impaired and blind people.
– Absence of obstacles at face height.
– Staff present to guide people.
– Audible announcement.

Hearing disability:
– Reception counter equipped with a magnetic induction loop for the hearing impaired.

Mental disability:
– Sensitive reception staff.
– Signage associated with simple pictograms at the level of brochure displays.

More details on accessibility

Postal address 

Office du Tourisme et des Congrès de Paris – Bureau Hôtel de Ville

Hôtel de Ville – 29 rue de Rivoli 75004 Paris

  • Métro – Hôtel de Ville
  • RER – Châtelet – Les Halles
  • Bus – 29, 38, 67, 69, 75, 76, 96


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